Virtual Private Instance – HA DR services provide complete Protection of the Production Instances running in Sify’s Cloud Infrastructure & comes with a DR ready Compute instances in a different geographic location. This enables enterprises to have a plan for any unplanned outages or comply with any plan for Disaster avoidance.
Virtual Private Instance – HA DR services offer a comprehensive, Cost effective, managed DR Protected Virtual Instance, which enhances application availability and Protection against unplanned outages.
|CPU||01 vCPU||02 vCPU||04 vCPU||08 vCPU||16 vCPU|
|RAM||1 GB||1 GB||4 GB||8 GB||16 GB|
|SAN Storage||50 GB||50 GB||50 GB||50 GB||50 GB|
|System Health Management
|Availability Guarantee||Service Outage Duration (in Hours) in a month||VPI Service Outage Credit|
|> 99.95%||Less than 30 minutes||No Credit|
|< 99.95- 99.9%||Less than 01 Hour||5% of MRC|
|< 99.9%||1 – 4 Hours||10% of MRC|
|< 99.5%||4 – 8 Hours||15% of MRC|
|< 99.0%||8 – 15 Hours||20% of MRC|
|< 98.0%||15 – 22 Hours||25% of MRC|
|< 97.0%||22 – 24 Hours||30% of MRC|
|For each subsequent 24 hour period thereafter||20% of MRC|
|Performance Guarantee||Service Outage Duration (in Hours) in a month||Performance SLA|
|> 98.0%||< 12 Hours||No Credit|
|< 96.0%||12-24 hours||5% of MRC|
|Above 24 hours||10% of MRC|
Monthly report on Server availability guarantee will be provided to customers through online portal as well as the same will be sent via email to designated customer contacts.
|Data Reliability Guarantee||Description||SLA|
|> 99.9999%||Loss of Data due to unavailability / failure of infrastructure||25% of MRC|
Data Reliability Guarantee doesn’t include downtime / unavailability of the Service infrastructure. Monthly report on Server availability guarantee will be provided to customers through online portal as well as the same will be sent via email to designated customer contacts.
Virtual Private Instance- HA DR provides compute capacity deployed in two Geographic redundant Datacentres with complete system replication (OS, DB, Apps), Managed Failover & Failback, deployed on best of the breed virtualization platform from 1 vCPU, 1 GB RAM to 16 vCPU and 256 GB RAM.
It allows customers to run application workloads, which require high availability and deployment in two different Geographic Seismic Zone. The Customers can also scale up or scale down compute capacity on need basis. Virtual Private instance integrates with Storage, Network, Security, Backup and Analytics service stack to offer fully integrated IT environment.
Customers also have options to run their own software licenses on provisioned Virtual Private Instances / Servers- HA DR