Sify's InfinitSecurity provides end-to-end security for infrastructure setup in cloudinfinit / hosted setup in Sify Data Center from perimeter (Virtualized Firewall/UTM) up to host level. The service offering includes wide range of security offering to detect and mitigate vulnerability across the environment. This solution shields applications from the growing number of application-layer attacks and prevents the loss of valuable corporate and customer data.
InfinitSecurity offers security services such as Firewall + IPS, DDOS, SSL, VA/PT, RSA 2 Factor authentication and Bundled security service of VA, PT, port Scanning etc. InfinitSecurity provides real-time security monitoring and management for significant cost savings in both capital expenditures and management costs.
Firewall service provides a zone based stateful firewall and IPS protection, based on carrier grade Unified Threat Management (UTM) infrastructure in high availability mode and Intrusion prevention system (IPS) providing protection.
FortKnox service is a package of managed security services provided to critical IT infrastructure of customer. A complete professional security service with predefined periodic activities not only ensures highest proactive security measures but also help in fulfilling stringent security compliance criteria of smooth business operations.
DDoS services provide enterprise solution for a comprehensive threat management system that can detect, mitigate, and report on DDoS attacks.
|Complete security coverage||Comprehensive security services for IT Environment from perimeter level to host level|
|Cloud & hosted setup||InfinitSecurity is available for cloudinfinit customers and Hosted customers in Sify’s data Center|
|One stop shop- Single window||Single environment view for both identification and resolution of security events|
|Best of Breed Technology||Mesh technologies from best of the technology vendors such as Fortinet, Arbor, CISCO, McAFee|
|Dedicated SOC||Dedicated Security Operation Center to monitor the security threats|
|Expertise & Consultancy||Experienced security professional manages the security & option security consultancy services|
|End to end Security||End to end security control and management to protect your services|
|Cost effective||Cost effectively provide a 24X7X365 service window for monitoring & managing security from Sify’s Security Operations Center (SOC)|
InfinitSecurity offers Impregnable security services such as Firewall+IPS, DDoS, SSL, VA/PT, RSA 2Factor Authentication and Bundled Security service of VA, PT, port Scanning etc.. .
InfinitSecurity provides real-time security monitoring and management for significant cost savings in both capital expenditures and management costs
Service Availability Guarantee - The Availability Guarantee for Data Center Security Services is as follows
|Service Parameter||SLA Attribute||SLA Indicators||Guarantee|
|IONI Portal Availability Guarantee||IONI Web portal availability||24x7||24x7 on the web|
|Data Center Security Services||Security Incident Notification||Severity 1||Within 15 minutes of incident identification|
|Severity 2||Within 30 minutes of incident identification|
|Severity 3||Within 1 Hour of incident identification|
|Security Incident Response Time||Severity 1||15 minutes|
|Severity 2||30 minutes|
|Severity 3||120 Minutes|
|Proactive System Monitoring||24x7||Real time – 24x7|
|Policy Change Request Acknowledgement Guarantee||24x7||Within 2 hours of request receipt|
|Policy Change Request Implementation Guarantee||
Severity 2 / 3
Within 8 hours of receipt
Within 24 hours of receipt
Below Availability Guarantee and Service Outage credit applies to all the services covered under Sify Data Center Security Services. The availability guarantee will apply as specified for specific components.
|Availability Guarantee||Service Outage Duration (in Hours) in a month||ODC Service Outage Credit|
|> 99.5%||Less than 4 Hours||No Credit|
|< 99.5%||4 – 8 Hours||5% of MRC|
|< 99.0%||8 – 15 Hours||10% of MRC|
|< 98.0%||15 – 22 Hours||15% of MRC|
|< 97.0%||22 – 24 Hours||20% of MRC|
|For each subsequent 24 hour period thereafter||20% of MRC|
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